American businesses have learned that customer service is critical. Maybe we have overdone it in our expectations, but it beats having careless, slow, and thoughtless treatment.
visited a dealer today
Today I stopped at a nearby dealership just to see what they were showing. This is an almost all Japanese brands type place that carries Yamaha, Kawasaki and Suzuki. I told the manager that I had stopped by to look at a Niken, just to see what this two-front wheel bike looked like in person, and he told me that they didn't have one. He added that they would only get one if a customer special ordered it. I said it was less likely that anyone would put a deposit down on a bike that they had never seen, or sat on, let alone had a chance to ride it. He shrugged and said he didn't really think it would sell anyway so why should he bother getting one? Then I went to look at the other bikes on the showroom floor, but could barely get to any of them because they were packed in so tightly, I guess to take up as little space as possible so that the ATV's and snowmobiles could be displayed. I wanted to sit on one bike that literally I could not get to without moving four or five other bikes so I decided to just not bother. During the time I was there no one approached me to ask what I might be interested in, no one asked my name or tried to strike up a bike related conversation to try to make me feel like this was a place I would want to do business at. Made me wonder how some of these places stay in business.
21 - 40 of 56 Posts
Once upon a time, I sold a lot of bikes, not because I am a great sales person, but because I knew the product well, and I rode all types of bikes.
UK
UK
Ok, so just what has caused the culture of impatience and instant gratification? Is it the consumer who demands ridiculous delivery times for products on order, or is it the corporations that try to one up each other for guaranteeing the quickest and fastest delivery time, often at no charge?
Do you find yourself screaming at your phone if it sputters and stops if even for one or two seconds? If you're put on phone hold trying to find out why your package didn't arrive in 2 days as promised and now you're into the third day? Sometimes having to wait 3 days instead of 2 is an eternity in today's society.
Waiting can be awful for many of the young people who are used to instant gratification. They want it now and any delay cannot be tolerated, that's when the psychological reaction is anxiety, or as is commonly heard, "I'm really stressed man."
Today it is possible to have almost anything delivered, everything is available. I see this as a company activated system that prey's on the minds of the jellyfish that can't cope with having to wait for anything. Wal-Mart and eBay have challenged Amazon as to who can deliver the fastest, because that's what the consumer wants.
Instant gratification has even found its way into your living room with DVRs and being able to watch a complete season of your favorite show without commercials. Internet providers are upping the speed of their connection - for a higher cost of course. And if a youtube video has not started in one or two seconds, many people leave, too much time wasted they say.
With shorter attentions spans, fewer are choosing to read books, magazines and long articles. Students would rather look at more graphic novels, mostly due to the wide number of pictures and shorter sentences and lots of blank spaces, this seems to make the information less overwhelming for the young millennial.
Since I do a good deal of writing, I was curious why so many articles I read online and in print form, have all begun using very short paragraphs. Then I realized that the old adage of "Keep it simple stupid" as been changed, it should now be "Keep it simple for the stupid."
This all seems like a Catch 22. Companies offer faster service, and so the consumer demands it even faster. The corporations, trying to meet ever increasing demands of faster delivery times are working overtime to make it happen. People don't want to pay for shipping but it seems if delivery is guaranteed on same day or one day, many will pay for it. It seems the thought of waiting is just beyond their ability to deal with it. Technology is a wonderful thing, but it's sure putting demands on society as a whole. And making us all %#$&*$^#@ crazy.
Well I started reading but it took way to long, do you have the Cliff Notes version? :grin:
Especially if you are using a phone.Well I started reading but it took way to long, do you have the Cliff Notes version? :grin:
Sorry 'bout that John, I should have known better. Next time I'll PM you the Cliff Notes..:smile:Well I started reading but it took way to long, do you have the Cliff Notes version? :grin:
I would like the snow to be cleared from this condo complex, so I can get the bike to the road. It is slightly uphill. I have tried to be patient. They are supposed to be here 4 hours after a snow " event " I think one foot of new snow qualifies.
The snow stopped sometime last night. It is now 1417. Am I being patient enough. Tomorrow I will work on plan B.
That will be to walk to the bus stop, and catch a bus. Then wait ??? until the drive is cleared. Or it might melt sometime this spring.
Back on my Island, I will use the van cage until the roads are clear, then fire up one of the other bikes. I better get another battery tender, for the bike that will be left here and all alone.
Trip back to my Island will take: 3 buses, 1 ferry, 1 hitch hike, 1 ferry, 1 bus and or hitch hike.
UK
The snow stopped sometime last night. It is now 1417. Am I being patient enough. Tomorrow I will work on plan B.
That will be to walk to the bus stop, and catch a bus. Then wait ??? until the drive is cleared. Or it might melt sometime this spring.
Back on my Island, I will use the van cage until the roads are clear, then fire up one of the other bikes. I better get another battery tender, for the bike that will be left here and all alone.
Trip back to my Island will take: 3 buses, 1 ferry, 1 hitch hike, 1 ferry, 1 bus and or hitch hike.
UK
I see what you did there.... :nerd:Well I started reading but it took way to long, do you have the Cliff Notes version? :grin:
I see what you did there.... :nerd:
And I thought I was being so slick........
PS - don't tell TR I actually read it.
Damn Krusty, you sure you can't ride it out? They should have the snow gone by morningI would like the snow to be cleared from this condo complex, so I can get the bike to the road. It is slightly uphill. I have tried to be patient. They are supposed to be here 4 hours after a snow " event " I think one foot of new snow qualifies.
The snow stopped sometime last night. It is now 1417. Am I being patient enough. Tomorrow I will work on plan B.
That will be to walk to the bus stop, and catch a bus. Then wait ??? until the drive is cleared. Or it might melt sometime this spring.
Back on my Island, I will use the van cage until the roads are clear, then fire up one of the other bikes. I better get another battery tender, for the bike that will be left here and all alone.
Trip back to my Island will take: 3 buses, 1 ferry, 1 hitch hike, 1 ferry, 1 bus and or hitch hike.
UK
Snow is still there. Even if I get to the road, it is too slippery to make it to the corner and the main road. And if I got to the main road, the ferry parking lot is a mess and too slippery. But if I got that far, and after two ferries to my Island, the roads on my Island are a mess. All that and more snow tonight.Damn Krusty, you sure you can't ride it out? They should have the snow gone by morning
I need to get back on my Island for a meeting on Thursday. I missed November and December.
Should be back on my Island Tuesday late afternoon.
UK
Maybe you should convert one of your bikes to a snow bike with a tread on the back and a ski on the front...That would solve one of your dilemmas. :smile:Snow is still there. Even if I get to the road, it is too slippery to make it to the corner and the main road. And if I got to the main road, the ferry parking lot is a mess and too slippery. But if I got that far, and after two ferries to my Island, the roads on my Island are a mess. All that and more snow tonight.
I need to get back on my Island for a meeting on Thursday. I missed November and December.
Should be back on my Island Tuesday late afternoon.
UK
In my personal opinion:... I told the manager that I had stopped by to look at a Niken, just to see what this two-front wheel bike looked like in person, and he told me that they didn't have one. He added that they would only get one if a customer special ordered it. I said it was less likely that anyone would put a deposit down on a bike that they had never seen, or sat on, let alone had a chance to ride it. He shrugged and said he didn't really think it would sell anyway so why should he bother getting one? Then I went to look at the other bikes on the showroom floor, ....
That Niken is not a bike. A bike has two wheels; never three.
(I don't see Yamaha calling it a bike; they call it a motorcycle.)
Seriously, who cares? I guess if he had used the correct terminology they would have pulled one out of the back for him. Hmmm. Yep; I'm sure that was the issue; he called it a "bike" :thumbsdown:In my personal opinion:
That Niken is not a bike. A bike has two wheels; never three.
(I don't see Yamaha calling it a bike; they call it a motorcycle.)
A motorcycle is a "bike", as in "bikers" for riders and a "bike" is a motorcycle. To most people, these terms are totally interchangable. When I call my mechanic he says "when do you want to bring the BIKE in?". When a friend wants to go for a ride, he says "interested in going out on our bikes for a ride Sunday morning?" and he does not mean a bicycle. Yamaha considers the Niken a motorcycle and if you see one you would have to agree it looks more like a traditional motorcycle than it does a traditional trike. So it is a bike.
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Where I have some problem, sort of, is what are these three wheelers? I stretch it, but except it (like waving on passing by) that a trike rider is a "biker", but I'm not quite as accepting of the front being like a small car.
--
Where I have some problem, sort of, is what are these three wheelers? I stretch it, but except it (like waving on passing by) that a trike rider is a "biker", but I'm not quite as accepting of the front being like a small car.
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I never judge someone for what they ride ...or don't. I just don't know their situation and a trike etc. may be all they can do. Although to contradict myself, a Slingshot is a car so...--
Where I have some problem, sort of, is what are these three wheelers? I stretch it, but except it (like waving on passing by) that a trike rider is a "biker", but I'm not quite as accepting of the front being like a small car.
--
Sent from my Nexus 6 using Tapatalk
To me there is only one trike that can be called a motorcycle, it's the one Harley makes.
--To me there is only one trike that can be called a motorcycle, it's the one Harley makes.
So what's a GoldWing trike, a turd?
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--I never judge someone for what they ride ...or don't. I just don't know their situation and a trike etc. may be all they can do. Although to contradict myself, a Slingshot is a car so...
Sent from my Nexus 6 using Tapatalk
Of course you do. For example, as you wave at bikers coming towards you on a highway, would you wave downtown LV at some little Chinese lady on a motorscooter? Well, maybe, so let me give a better example, how about some bum riding by on a refrigerator motor powered bicycle carrying a chicken crate? :nerd::nerd::nerd:
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[ame]https://youtu.be/RBTzzU1Gshk?t=7[/ame]
Sam:nerd:
Sam:nerd:
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