BMW warranty

[Ashton]

The drive belt on my brand new BMW F800ST motorcycle broke with only 2,700km on the odometer, the belt is recommended to be replaced at 40,000km - I have had ongoing gearbox problems since day 1 with the gearbox having non positive gear engagement and false neutrals, on the day of the breakage something in the gear jammed and the belt broke - luckily at low speed, the BMW dealer wanted to replace the belt and remove the gearbox to identify the cause of the problem as it is a serious safety issue when something like this happens on a motorbike, BMW Australia have told the dealer to only replace the belt and not to remove the gearbox for analysis or undertake any additional work to identify the cause of the problem, the dealer said to BMW Australia as a precautionary measure and due diligence the cause of the fault needs to be identified as without identifying what caused the gearbox to jam and the belt to break the problem could reoccur and the riders safety would be seriously compromised, I have put in a call to BMW Aust and requested a new gearbox, the dealer advises they have been instructed not to do anything further.

has anyone else had a similar situation

[CB750F]

No, but that sucks!

[BH121869]

The drive belt on my brand new BMW F800ST motorcycle broke with only 2,700km on the odometer, the belt is recommended to be replaced at 40,000km - I have had ongoing gearbox problems since day 1 with the gearbox having non positive gear engagement and false neutrals, on the day of the breakage something in the gear jammed and the belt broke - luckily at low speed, the BMW dealer wanted to replace the belt and remove the gearbox to identify the cause of the problem as it is a serious safety issue when something like this happens on a motorbike, BMW Australia have told the dealer to only replace the belt and not to remove the gearbox for analysis or undertake any additional work to identify the cause of the problem, the dealer said to BMW Australia as a precautionary measure and due diligence the cause of the fault needs to be identified as without identifying what caused the gearbox to jam and the belt to break the problem could reoccur and the riders safety would be seriously compromised, I have put in a call to BMW Aust and requested a new gearbox, the dealer advises they have been instructed not to do anything further.

has anyone else had a similar situation
I'd start by complaining to
http://www.consumeraffairs.com/php/a_report.php

[BH121869]

Defect Summary: On certain motorcycles, it is possible that the 3rd and 4th transmission gear (shift) wheels may not be securely seated on the intermediate shaft. Consequently, when attempting to shift from 5th to 6th gear, engagement of the two gears may occur simultaneously.

If this happens, the gear wheels could crack resulting in a loss of transmission capability, or, a lock of transmission could occur. The rear wheel could lock which, depending upon traffic and road conditions, and the rider's reaction, could affect the stability of the motorcycle.

Corrective summary: dealers will inspect the motorcycles and replace the transmission gear box if necessary. Owner notification is expected to begin during December 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact BMW at 1-800-831-1117, option #4.
Call them...

NHTSA CAMPAIGN ID Number: 02V319000.